confidentiality

Privacy Policy:


Our website respects your privacy and aims to protect your personal data. The privacy policy explains how we collect and use your personal data (under certain conditions). It also outlines the procedures followed to ensure the privacy of your information. Finally, this policy defines the available options regarding the collection, use, and disclosure of data. By visiting the website directly or through another site, you agree to the practices outlined in this policy.


Protecting your data is very important to us. Therefore, your name and other information related to you are used in accordance with the Privacy Policy. We collect information as needed or when directly relevant to our interactions with you and for the purposes we have collected them.


We will retain your data as required by law or for the purposes for which it was collected.


You can browse the site without the need to provide any personal data. Your personal identity remains anonymous during your visit to the site and will not be disclosed unless you have a specific account on the site to access it using your username and password.


1. Data We Collect:


We may need to collect your personal information if you wish to place an order for a product from our site. We collect and store your data necessary to follow up on your purchase from our site, to secure any potential claims that may arise later, and to provide you with our available services. This may include, but is not limited to, your name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and payment card details.


We use the information you provide to process your orders, to provide you with the services available on our site, and the services you request. In addition, we use the information you provide to manage your account with us and to verify financial transactions conducted online, as well as to audit the data download process from the site and to identify the identity of site visitors, and to develop site page designs and/or contents and customize them for users. We conduct various studies related to the population structure and send useful or requested information to the user, such as information about products and services, if you do not object to being contacted about it. Communication is done via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please unsubscribe from this option at any time.


We may provide your name and address to a third party for the purpose of delivering your purchase order (e.g., the delivery person or the supplier).


We may be able to store details related to your current order on our website, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can access information and details of your purchases that you have requested or will submit soon. You can also manage your address details. You should also undertake full confidentiality when accessing your personal data, do not make it available to any third party without permission. We are not responsible for any misuse of passwords unless such misuse arises from us.


Other Uses of Your Personal Information:


We may use your personal information in surveys and marketing research, based on your wishes, for statistical purposes while ensuring complete confidentiality, and you can withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you want to participate in the contests. We keep the answers to opinion surveys completely separate from your email.


We may send information about us, the site, our other sites, our products, our sales, our offer and sale, and our newsletters, among others. This relates to our group's affiliated companies or partners. If you do not wish to receive this additional information (or any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending this information to you within seven working days (every day except Saturdays, Sundays, national and religious holidays). We will contact you to inquire about information when it is not clear.


We may use some data, while keeping full privacy and confidentiality on the site, for other purposes, including verifying the presence of users and monitoring their visits to the site or the links contained in the email while subscribing to it, providing this data to third parties, with an anonymous source, which does not allow the identification of your real personal identity, like publishers, for example. However, this data will not lead to your identification (because it is not specific to your identity).


Competitions:


Regarding any competition, we use the data to notify the winners and to announce our offers. You can find more details about the participation conditions in each competition separately.


Other Parties and Site Links:


We may transfer your data to other companies in our group or to our agents and contractors to help us with transactions, according to the terms of the Privacy Policy. We may resort, for example, to a third party to help us deliver products to you and receive payments from you, and use them for statistical purposes and marketing research or to assist the customer service team. We may need to exchange data with a third party to protect against fraud and reduce credit risks. If our company or any part of it is sold, we may be forced to transfer our databases, which include your personal information. Unlike what is stated in the Privacy Policy, we will not sell your personal data or disclose it to a third party without your prior consent unless it is necessary for the purposes stated in this Privacy Policy, or if we are required to do so by law. The site may contain advertisements from third parties or links to other sites or frames of other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, as well as that we are not responsible for any third party to which we transfer your data in accordance with the Privacy Policy.


Let me know if you need any further assistance or have more questions!


2 - Cookies:

Accepting cookies is not considered a mandatory condition for visiting the website. However, we note that certain functions, such as the "shopping cart," cannot be used on the site without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting specific pages of the site. Your browser stores these files on your hard drive. Cookies can be used to identify your Internet Protocol (IP) address, which saves you time when you are on the site or wish to revisit it. We use cookies to enhance your convenience while browsing this site (for example, remembering your identity when you want to modify your shopping cart without re-entering your email address), not for obtaining or using any other information about you (such as for targeted marketing purposes). You can adjust your browser settings to reject cookies, but this may limit your use of the website. Please be assured that our use of cookies does not contain any personal or specific information and is free from viruses. This website uses Google Analytics, a service provided by Google for analyzing web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators on their activity, and provide other services related to site activity and internet usage. Google may also transfer this information to third parties if required by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data held by them. You can refuse to use cookies by selecting the appropriate settings in your browser, but please note that in this case, you may not be able to fully use the website. By using this website, you agree that Google may use your data as described above for the purposes detailed.


3 - Security:

We use appropriate security techniques and procedures to prevent any unauthorized or illegal access to your information, or loss or destruction of it. When we collect data through the website, we store your personal information on a secure electronic server database. We use firewall systems on our servers. When we collect electronic payment card details, we protect them using encryption, such as Secure Socket Layer (SSL) secure socket layer. Therefore, it would be difficult for any intruder to decrypt your information since we cannot guarantee 100% protection. We strongly advise you not to send all credit card or debit card details when communicating with us electronically without encryption. We put material, electronic, and direct procedural guarantees on the process of collecting, storing, and disclosing your information. Our security procedures may sometimes require you to provide proof of your identity before we disclose your personal information. It is your responsibility to protect your password and computer from any unauthorized use.


4 - Customer Rights:

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously transmitted to us. You have the right to request us to correct any errors in your personal data, and this is done for free. You also have the right to demand us to stop using your personal data for direct marketing purposes at any time.